United Benefit Solutions
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Additions, Terminations & Changes

Glossary

Initial Consultation: A licensed representative will advise the decision maker on the correct plan for each employers/employees needs and budget. As well as help you navigate through all the various insurance carriers and plan options.

Enrollment Meetings:  A dedicated and experienced representative will guide your employees through the initial enrollment, answer all employee/employer questions, assist with the completion of the required forms, and assure a smooth transition from the previous carrier to the new one.

Administration & Claims Assistance: Client Services will assist your Benefits Manager to process Additions, Terminations, Any Changes in enrollment status and Cobra Issues.

Client Services will also assist in rectifying any Billing or Claim issues. We provide “Health Advocate” level services for any employee who is having claim payment issue or need “access to care.” This includes but is not limited to assisting all employees with the claims appeal process.

We will evaluate your renewal 60 days prior to expiration. We will perform an in depth search of all available carriers and plan designs as well as a doctor disruption report. United Benefit Solutions will handle any and all negotiations with existing carriers and/or plan transfers between carriers.

Our commitment to customer service is what sets us apart from other insurance agencies. We are committed to providing our customer’s with personalized service for all their insurance needs. United Benefit Solutions will keep you abreast of any legislative changes, updates, policies and procedures, regarding the benefits industry.

Here are a few additional services we provide:

• Quarterly Reviews
• Local Service Oriented Agent
• Loss Control Program
• On Site Presence During Audit
• Automated Market System
• MVR Pull Program
• Contract Review / Lease Review
• Human Resources Consultation
• Certificate Compliance System
• Automated Claims Administration

 
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